Archive content

This page is from our news archive, with content dating back to 2008. For the latest news check out our home page!

Privacy Policy

This Privacy Policy explains how The Live Karaoke Band Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website at livekaraokeband.co.uk.

Data controller

The Live Karaoke Band Limited
The Ivy House
1 Folly Lane
Petersfield
Hampshire
GU31 4AU

Contact email for privacy requests: [email protected]

We are registered with the Information Commissioner's Office (ICO) as a data controller. Our registration reference is ZC050414. You can view our entry on the ICO public register at ico.org.uk.

Information we collect

  • Your name, email address and postal address via the contact form.
  • Additional information provided during further communications to complete a quotation, manage a booking, and for invoicing.
  • Anonymous analytics data to review and improve website performance.
  • Tracking cookies from third parties such as YouTube embeds, social media feeds, and Google Fonts (see our Cookie Policy for details).

How we use your information

  • Responding to enquiries and providing quotations.
  • Managing bookings, performances, and related administration.
  • Invoicing and financial record-keeping.
  • Internal analysis to improve our services.
  • Complying with legal obligations.

Data sharing

We may share your data with third parties such as suppliers, venues, or booking agents, but only where necessary to manage your booking and only for the duration of that booking.

Data retention

We retain personal data for seven years to comply with financial record-keeping and auditing requirements. After this period, data will be securely deleted.

Security and storage

We are committed to keeping your personal data secure. Measures we use include:

  • SSL/TLS encryption for website communication.
  • Encrypted storage solutions and secure cloud providers (e.g. Google, Dropbox).
  • Regular website and system backups stored securely.
  • Device-level encryption and password protection on business devices.

While we take appropriate steps to safeguard your data, no system can be completely secure.

International data transfers

Some third-party services (e.g., Google, Dropbox) may store or process your personal data outside the UK. We only use providers with appropriate safeguards in line with UK GDPR requirements.

Your rights

You have the right to request access to your personal data, request corrections, or ask for deletion where appropriate.

To exercise your rights, please contact us at [email protected]. We will respond promptly.

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to make a complaint to the Information Commissioner's Office (ICO). Information on how to do this is available at ico.org.uk.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Effective date: 19 December 2025